The synchrony.com/activate page won't load
The synchrony.com/activate page won't load
- Check your internet connection.
- Type the address again:
synchrony.com/activate. - Clear your browser cache and cookies.
- Try another browser (Chrome, Edge, Safari, or Firefox).
- Turn off VPN or ad blockers and reload.
My card details are not accepted
My card details are not accepted
- Re-enter the account number with no spaces.
- Check the 3-digit security code on the back of the card.
- Check the last 4 digits of your SSN.
- If it still fails, call the number on the back of your card.
It says my card is a store card
It says my card is a store card
Store (retail) cards often activate on the store’s own Synchrony page. Follow the link shown, or call the number on your card.
My account is locked after too many tries
My account is locked after too many tries
Stop trying for now. Call the number on the back of your card to unlock your account and finish activation.
The page is stuck on loading
The page is stuck on loading
Wait 30 seconds. If nothing happens, close the tab, open a new one, and start again. Do not click Continue many times.
I haven't received my card yet
I haven't received my card yet
Cards usually arrive by mail within a few weeks of approval. If it’s late, call Synchrony using the number from your approval message or synchrony.com.
Is this activation page real or a scam?
Is this activation page real or a scam?
Only use pages ending in
synchrony.com or syf.com. Synchrony will not ask for your full SSN or password by text or email. If in doubt, type the address yourself.